Holiday Club

Can my child bring their phone or tablet?
We encourage all young people to leave their devices at home, if they need to get in contact with you they can phone from our reception phone. If they do bring a device, they will only be allowed to use it during certain times of the day when other technology is available (young people are responsible for any device they bring).

What times are the sessions?
Drop off time is between 8am and 9am and collection time is between 3pm and 5pm.

Can I cancel my booking and get a refund?
Yes, you can cancel a booking and get a full refund as long as this is no later than 3 days before the booking date. After this time we would not be able to issue a refund. (Refunds can take up to 10 working days to complete)

Can I move my booking to another date?
Yes, you can move a booking up to 3 days before the original date and only if there is space available on the new date.

Can I drop off my children at a later time?
Children can arrive later than their session start time, however they may miss breakfast if they arrive after 9.15am

Can I pick my child up earlier than the allocated pick-up time?
Yes, collection time is between 3pm and 5pm however if your child needs to leave before this, this is absolutely fine!

What ages is the holiday club for?
HideOut’s holiday club is for 8 – 12-year-old members. 

Do you have to be a member of HideOut to attend?
Yes – the holiday club is for our Junior members – you can register online to become a HideOut, annual membership is £5.

Will food be provided?
Breakfast, lunch and a snack is included.

Do you cater for dietary needs or allergies?
Yes – please let our team know about your child’s requirements when you book onto Holiday Club or by contacting the Youth Zone on 0161 511 3777.

Do my children need to wear anything specific?
Children should wear comfortable clothing that is suitable for them to take part in activities such as team sports and arts & crafts. They may also need any weather appropriate items such as a waterproof jacket.

Do my children need to bring any money?
All activities and meals are included in the Holiday Club session. Our tuck shop will be open, serving drinks and snacks, so members can bring a few £’s if they want an extra snack.

What activities are on offer at the Holiday Club?
The team have been as creative as possible to ensure there are plenty of activities to take part in!

My child has additional needs, can they attend holiday club?
Yes, all our provision is inclusive! If your child needs extra support, please let us know in advance by filling in an “all about me” form.